Privacy policy

Privacy Policy

This Privacy Policy describes how Smekens Education Solutions, Inc. (“Smekens Education,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website, learn.smekenseducation.com (the “Website”), and any related services (the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

  • Name

  • Email address

  • Phone number (if provided)

  • Job title, school, or district information

  • Account login credentials

  • Information submitted through forms, surveys, or communications

1.2 Payment Information
Payment information is processed securely by third-party payment processors (such as Stripe or other providers used by LearnWorlds). We do not store full credit or debit card numbers on our servers.

1.3 Automatically Collected Information

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the Website

  • Referring and exit URLs

  • Login activity and usage patterns within the platform

1.4 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage. See Section 9 for more details.

2. How We Use Your Information

We use your information to:

  • Provide access to our Services and content

  • Manage your account and purchases

  • Deliver course content and track participation

  • Communicate with you about your account, orders, or support requests

  • Send relevant professional development opportunities and updates

  • Improve our Website, Services, and user experience

  • Conduct internal analytics and research

  • Detect and prevent unauthorized use, including account sharing

3. Email Communications

We may send you emails related to:

  • Your account or purchases

  • Service updates or important notices

  • Professional development opportunities or marketing communications

You may opt out of promotional emails at any time by clicking the “unsubscribe” link included in those emails.

4. How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

  • LearnWorlds (learning platform and course delivery)

  • Payment processors (e.g., Stripe)

  • Email marketing platforms (e.g., ActiveCampaign)

  • Video hosting services (e.g., Vimeo)

  • Analytics providers (e.g., Google Analytics)

These providers may access your information only as necessary to perform services on our behalf and are required to protect your data.

We may also disclose information if required by law or to protect our rights and property.

5. Organizational Accounts

If your access to the Services is provided through a school, district, or organization:

  • Certain account information (such as name, email, and activity data) may be visible to or shared with that organization

  • Your use of the Services may be subject to additional agreements between Smekens Education and your organization

6. Use of Data for Account Integrity

We may use account and usage data (including login activity, IP address, device information, and usage patterns) to detect and prevent unauthorized access, account sharing, or misuse of our Services.

7. Data Retention

We retain your personal information:

  • For as long as your account is active

  • As needed to provide Services and fulfill legal obligations

  • As necessary to resolve disputes and enforce agreements

We may retain certain information for a reasonable period after account closure where required for legal, operational, or security purposes.

8. Your Rights and Choices

You may:

  • Access and update your account information at any time

  • Request correction or deletion of your personal data

  • Opt out of marketing communications

To make a request, contact us using the information below. We will respond in accordance with applicable United States laws.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential Website functionality

  • Analyze traffic and user behavior

  • Improve performance and user experience

  • Support communication and marketing efforts

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Website.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Children’s Privacy

Our Services are intended for educators and adults. We do not knowingly collect personal information from children under the age of 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Smekens Education Solutions, Inc.
Email: access@smekenseducation.com
Mailing Address: P.O. Box 332, Warren, IN 46792

Effective Date: January 1, 2026